Your Training
We offer a very comprehensive training and support package for your franchise fee, a minimum of 14 days business and dog related training, spread over a time period to suit your plans. All your compliance training qualifications such as First Aid at Work, Health & Safety, Canine First Aid to ensure you have the neccessary skills and qualifications to run your business and be compliant, which can take up to a further 5 days. As well as a Level 3 Qualification in Dog Boarding and Day Care, delivered externally by distance learning. If thats not enough you will also receive a monthly zoom review and advice meetings once you are up and running and any ad hoc advice/guidance as required. See below for the specifics of what will be covered in the training.
Introduction to Noahs Ark
- Who we are/meet the team
- What we do
- How we help
- How to contact us
Business Planning
- Planning your business
- Finding suitable premises
- Preparing for your Licence
- Planning the fit out
The dog business
- Overview of the Industry
- Trade bodies
- Day School
- Dog Training
- Dog Grooming
- Retail Aspects & Income
- Veterinary Services
Laws, regulations and bylaws
- The importance of understanding the laws around animal Welfare
- Business insurance
Skills and training
- Face to Face & Remote Options
- Canine First Aid Qualification
- Canine Behaviour and Welfare Qualification
- Canine Nutrition
- Retail Training
- Employer First Aid
- Health & Safety
- Manual Handling
- Fire Safety
- Sales Skills
Market analysis
- Who are your customers
- Considering your customer needs
- What are your competitors offering
- SWOT analysis of your business
- Finding your Unique Selling Points
Marketing
- How to market your business
- Our brand
- Naming your business
- Sales Training
- Word of mouth
- Spreading the word
- Local Area Marketing
- Marketing you need to do
- Promotional materials
- Web marketing
- Your website and what you need to do
- Social media
Operating your day-care business
- Your operations manual
- Veterinary Inspection- what you need to know
- Insurance
- Licensing, audit, policies, processes, documentation, evidencing
- Risk assessments/Health & Safety
- Daily Itinerary
- Emergency precautions – first aid & fire risk assessments
- Isolation areas
- Customer records – what you need to gather and keep
- Privacy Policy
- Online enquiries, bookings & payments
- Terms and Conditions
- Email templates
- Customer feedback – how to gather it
- Dog enrolments and associated paperwork
- Emergencies
- Equipment needed Inc. transport, play equipment, water, fencing, flooring, cooling, heating.
- Environmental hygiene – appropriate cleaning and considerations
- Waste disposal
- Recruitment and training
Financial management
- Start-ups costs
- Operating costs
- Budgeting
- Forecasting
- Pricing
- Payment systems and management
- Book Keeping and Accounting
- Owner & Business Expenses
- Tax and National Insurance
The training takes place over a minimum of 3 days remotely (this will be spread out over the run up to opening your centre and includes everything in the training tab above, days and times to suit your schedule.
- Once your remote sessions are complete and you have a premises and the fit out is commencing you then get 5 days practical training for all staff employed before start up at our HQ in Hull (licenced for 50 dogs a day)
- We will be on site during your licence inspection to help you get through it successfully
- Our team will also be with you during your opening week for your first 5 days to help you get a flying start.